GROUPON SESSION SALE SPECIFIC QUESTIONS:
If you are thinking of purchasing our Groupon special and have some questions....
Please check to see if we have answered your question below before contacting us. You can contact us HERE.
What if it rains? (or snows, or hails, or the sky comes crashing down) If any of those dreaded weather conditions occur, we will reschedule. Simple as that. We reserve the right to reschedule if we feel that the weather might not be condusive to your session. Cloudy and overcast skies are not our enemies. If it's cloudy, we go. If it's overcast, we shoot! Some of the best light comes from those overcast days!
How long is my photo session? Your appointment time covers up to a one hour shoot.
Can we add on additional time? Sessions that include babies under 4 weeks can opt to add on an hour of time for an additional fee. Please note that our newborn sessions typically run 2+ hours. We are on their schedule, and rushing them never works.
Can I add more people into my session? This is for up to 5 subjects (people or pets). You can add on additional subjects for $25 per subject. We do not recommend large groups greater than 8 in the studio.
Can I change outfits partway through? It's your hour. The time it takes to change outfits will reduce the number of images we can capture. But, you are welcome to change clothes if you like!
Can I include my pet/pets? Yes, well-behaved potty trained pets are welcome in the studio. Dogs need to be able to obey the commands of sit and stay or remain in your control on a leash. Cats and other fur-children should arrive in a pet carrier. Each pet counts as a "subject".
Can I book back-to-back sessions with others that also purchased and then combine my session time with them? Sorry, one session at a time. If you have more than 5 subjects in your session, there is an additional per subject fee.
BOOKING POLICIES AND PROCESS:
How do I schedule my Groupon Session? After your Groupon purchase, you'll receive a Groupon Voucher. You'll need your Groupon Voucher # in order to book your session. The sessions are scheduled on a first come first served basis. Ever heard, "the early bird gets the worm"? We live and die by that rule! All sessions will be scheduled using our online forms.
What are your Studio Hours? Studio sessions are booked Monday through Friday, 9am to 6pm. If you choose to upgrade to a location session, we shoot during the early morning light and just before sunset. Weekend sessions incur an additional fee.
What is your cancellation policy? What if I need to reschedule? 24 hours notice for a reschedule or you forfeit your Groupon. We reserve the right to limit multiple rescheduling requests. If you do not show up for your session without letting us know, your Groupon session will be forfeited.
PRODUCTS, SESSION REVIEW & ORDERING:
What do I get with my session?
If you buy the "Photo and Print Groupon": You will get a one hour, weekday session either in our Sand Springs Studio or on location for up to 5 subjects. It includes an 11x14 Signature Finish Wall Portrait. Your session also includes an in-person custom ordering session where you'll view a slideshow and we'll help you make your order choices in the studio. You'll receive 20% off any additional print purchases, and we'll tag your ordered images on facebook for you!
If you buy the "Photo and CD Groupon": You will get a one hour, weekday session in our Sand Springs Studio for up to 5 subjects. It includes a CD with 3, artist choice high resolution images and a print release. Your session also includes an in-person custom ordering session where you'll view a slideshow and we'll help you make your order choices in the studio. You'll receive 20% off any additional print purchases, and we'll tag your ordered images on facebook for you!
What types of photography can this be used for? Family session, the kids, a maternity or short newborn session,a couples/engagement session (however, we do not shoot boudoir). This special cannot be used for event photography or commercial photography, bridals or senior portraits. It cannot be combined with any other offers, and cannot be utilized in conjunction with our Limited Edition Sessions.
When does my Groupon expire? Check your Groupon voucher or online Groupon account for your specific expiration date. We have 3 separate Groupons running, and each has its own expiration date. You need to schedule your session 30 days prior to the expiration listed on your Groupon. Unfortunately, we cannot extend the date beyond the stated expiration.
THE PHOTOSHOOT:
Where is your studio? We are located at 23 W. 41st Street, in Sand Springs, OK just off Hwy 97. You can find a google map and directions HERE
Can we do a location session instead? Absolutely! If you purchased the option that includes an 11x14 Signature Finish Wall Portrait, your session can be shot at a location within 20 miles of our studio.
Can we do a location session instead? Absolutely! If you purchased the option that includes an 11x14 Signature Finish Wall Portrait, your session can be shot at a location within 20 miles of our studio.
If you purchased the second Groupon option that includes a CD, your Groupon photo session is specifically for our indoor studio, but you can upgrade to a location session when you book your session.
Please understand that our location sessions are shot just after sunrise, and just before sunset. These session slots fill up quickly. So, don't wait to book.
What if it rains? (or snows, or hails, or the sky comes crashing down) If any of those dreaded weather conditions occur, we will reschedule. Simple as that. We reserve the right to reschedule if we feel that the weather might not be condusive to your session. Cloudy and overcast skies are not our enemies. If it's cloudy, we go. If it's overcast, we shoot! Some of the best light comes from those overcast days!
How long is my photo session? Your appointment time covers up to a one hour shoot.
Can we add on additional time? Sessions that include babies under 4 weeks can opt to add on an hour of time for an additional fee. Please note that our newborn sessions typically run 2+ hours. We are on their schedule, and rushing them never works.
Can I add more people into my session? This is for up to 5 subjects (people or pets). You can add on additional subjects for $25 per subject. We do not recommend large groups greater than 8 in the studio.
Can I change outfits partway through? It's your hour. The time it takes to change outfits will reduce the number of images we can capture. But, you are welcome to change clothes if you like!
Can I include my pet/pets? Yes, well-behaved potty trained pets are welcome in the studio. Dogs need to be able to obey the commands of sit and stay or remain in your control on a leash. Cats and other fur-children should arrive in a pet carrier. Each pet counts as a "subject".
Can I book back-to-back sessions with others that also purchased and then combine my session time with them? Sorry, one session at a time. If you have more than 5 subjects in your session, there is an additional per subject fee.
BOOKING POLICIES AND PROCESS:
How do I schedule my Groupon Session? After your Groupon purchase, you'll receive a Groupon Voucher. You'll need your Groupon Voucher # in order to book your session. The sessions are scheduled on a first come first served basis. Ever heard, "the early bird gets the worm"? We live and die by that rule! All sessions will be scheduled using our online forms.
Once you receive your Groupon Voucher #, you can go HERE to book your session.
Our weekend session times are booked the fastest. We've ran Groupon specials in the past, and our available weekends are generally booked up prior to the close of the feature.
What are your Studio Hours? Studio sessions are booked Monday through Friday, 9am to 6pm. If you choose to upgrade to a location session, we shoot during the early morning light and just before sunset. Weekend sessions incur an additional fee.
Portrait review sessions will be booked during the above hours as well. We typically set aside one evening per week for after hours portrait viewing sessions. These book fast.
How far in advance do I need to book? We book sessions up to around 3 weeks out. We suggest that you book a month in advance (especially before the holidays). We do have some last minute session dates and times available but to ensure your preferred date and time, its best to book ahead.
What is your Holiday Schedule? Sessions need to be completed by the following dates to ensure holiday delivery.
How far in advance do I need to book? We book sessions up to around 3 weeks out. We suggest that you book a month in advance (especially before the holidays). We do have some last minute session dates and times available but to ensure your preferred date and time, its best to book ahead.
What is your Holiday Schedule? Sessions need to be completed by the following dates to ensure holiday delivery.
Easter: Sessions must be completed by March 26th, 2012
Mother's Day: Sessions must be completed by May 1st, 2012.
Father's Day: Sessions must be completed by June 5th, 2012.
Custom items such as frames, canvas prints, or albums take 3-4 weeks, so please be mindful of turnaround times on cutom items.
Blackout Dates:
The following dates will not be available for sessions.
Blackout Dates:
The following dates will not be available for sessions.
- 3/17/12
- 3/24/12
- 4/3/12
- 4/14/12 through 4/15/12
- 5/12/12
- 5/25/12 through 5/28/12
- 6/9/12 through 6/10/12
- 7/1/12 through 7/4-12
- 7/21/12
What is your cancellation policy? What if I need to reschedule? 24 hours notice for a reschedule or you forfeit your Groupon. We reserve the right to limit multiple rescheduling requests. If you do not show up for your session without letting us know, your Groupon session will be forfeited.
When do I order prints? Approximately one week after the session. When we book your portrait session, we'll book your portrait review appointment too. In-person portrait reviews take place at our studio in a private viewing room. You will be placing your order at this time, so any decision makers should attend this appointment.
Can't I just view my session online and order that way instead? Your only opportunity to see your portraits is when we get together in person at our studio. We will help you through the process. Your portraits are not posted online, and there are no printed originals or "proofs" to take home.
How many photos will I see from the session? We will show you at least 15 + of the best images from your session from which to make your decision. It all just depends on # of break-outs we do based on particpants in the session.
Can I substitute prints? Sorry, no substitutions to this incredible deal. You may upgrade your 11x14 Signature Wall Portrait to a larger size if you choose.
How soon will I receive my prints once I have placed my order? Our turnaround time is approximately 2-3 weeks after your order is placed. But more than likely, they will be ready much sooner than that.
Can't I just view my session online and order that way instead? Your only opportunity to see your portraits is when we get together in person at our studio. We will help you through the process. Your portraits are not posted online, and there are no printed originals or "proofs" to take home.
How many photos will I see from the session? We will show you at least 15 + of the best images from your session from which to make your decision. It all just depends on # of break-outs we do based on particpants in the session.
Can I substitute prints? Sorry, no substitutions to this incredible deal. You may upgrade your 11x14 Signature Wall Portrait to a larger size if you choose.
How soon will I receive my prints once I have placed my order? Our turnaround time is approximately 2-3 weeks after your order is placed. But more than likely, they will be ready much sooner than that.
PRICING AND PAYMENTS:
Are you offering any other discounts for additional purchases for the Groupon Special? Yes indeed we are! We are pleased to offer a 20% discount on alacarte prints as well as a tremendous discount on the digital files.
Do I have to purchase anything else in addition to what is included? Of course not, but we think that you will love your images and want more than just one pose. Do keep in mind though that Oklahoma State Sales Tax on your Groupon purchase will be collected at your order/review appointment.
Can I purchase my session files on disk? A high resolution disc of all your presented session images is available for purchase for $495 after a $100 print purchase. (this is a 55% savings over regular digital pricing).
When will my order be ready? How are they delivered? Orders are typically ready to be picked up within 2-3 weeks of your ordering session, with the exception of albums, frames, and canvas prints which take additional time. We’ll notify you when your order is available for pickup or you have the option of having it shipped to you for a small additional charge.
How may I use my images? Flying Turtle Photography retains ownership and copyright of all images, however those clients who purchase the digital images will be granted personal, non-commerical reproduction rights. Images may not be copied, sold, altered, or published by the client without written agreement by Flying Turtle Photography.
What forms of payment do you accept? We accept cash, check, Visa, Mastercard, and American Express. All orders must be paid for at time of purchase.
We hope this information has been helpful and informative in your decision to purchase a Groupon certificate. If you have additional questions before your purchase, please contact us HERE
Feel free to check out our work on the WEBSITE, and most recent sessions on our FACEBOOK PAGE. And of course, we'd absolutely love it if you would "like" our Facebook page!
Do I have to purchase anything else in addition to what is included? Of course not, but we think that you will love your images and want more than just one pose. Do keep in mind though that Oklahoma State Sales Tax on your Groupon purchase will be collected at your order/review appointment.
Can I purchase my session files on disk? A high resolution disc of all your presented session images is available for purchase for $495 after a $100 print purchase. (this is a 55% savings over regular digital pricing).
When will my order be ready? How are they delivered? Orders are typically ready to be picked up within 2-3 weeks of your ordering session, with the exception of albums, frames, and canvas prints which take additional time. We’ll notify you when your order is available for pickup or you have the option of having it shipped to you for a small additional charge.
How may I use my images? Flying Turtle Photography retains ownership and copyright of all images, however those clients who purchase the digital images will be granted personal, non-commerical reproduction rights. Images may not be copied, sold, altered, or published by the client without written agreement by Flying Turtle Photography.
What forms of payment do you accept? We accept cash, check, Visa, Mastercard, and American Express. All orders must be paid for at time of purchase.
We hope this information has been helpful and informative in your decision to purchase a Groupon certificate. If you have additional questions before your purchase, please contact us HERE
Feel free to check out our work on the WEBSITE, and most recent sessions on our FACEBOOK PAGE. And of course, we'd absolutely love it if you would "like" our Facebook page!
